Official Contact Page

Contact NYC Skyline Cruises

Get help with reservations, tickets, Pier 36 directions, departure questions, group bookings, and private cruise options. Our team is here to help you prepare for your New York Harbor experience.

Call (786) 399-0145 Email Reservations
Ticket Help Pier 36 Directions Group Support
Ticket QuestionsBooking and confirmation help
DirectionsPier 36 arrival information
Group BookingsPlanning for larger parties
Private CruisesCharters and special events
How to reach us

NYC Skyline Cruises phone, email and departure address

Use the contact method that best matches your question. Include your cruise date and the name on the reservation when asking about an existing booking.

Phone Number

Call for same-day questions, ticket assistance, arrival help, and reservation support.

(786) 399-0145

Response Time

Most general reservation questions are answered within 24 hours. Call for urgent, same-day help.

Call for urgent help
Guests aboard NYC Skyline Cruises enjoying New York Harbor views
90 MinutesNew York Harbor sightseeing
About the brand

About NYC Skyline Cruises

NYC Skyline Cruises offers 90-minute sightseeing cruises through New York Harbor from Pier 36 in Lower Manhattan. The route provides water-level views of the Manhattan skyline, Statue of Liberty, Ellis Island, Governors Island, Brooklyn Bridge, and Manhattan Bridge.

Guests can enjoy outdoor viewing areas, an indoor cabin, live English narration, and complimentary beer, wine, soda, or water while seeing New York City from the harbor.

DeparturePier 36, Manhattan
DurationApproximately 90 minutes
ExperienceLive narrated sightseeing
ViewsSkyline and major landmarks
Explore the complete cruise route
Customer support

What can NYC Skyline Cruises help with?

Contact our reservations team with questions before your trip or assistance related to an existing booking.

Tickets & Reservations

Questions about availability, confirmations, passenger details, and booking assistance.

Directions & Arrival

Help finding Pier 36, understanding the departure location, and planning your arrival.

Group Bookings

Planning support for families, tour groups, school groups, and larger parties.

Private Cruises

Questions about private charters, celebrations, corporate events, and special requests.

Weather Questions

Contact us when weather may affect your departure or you need current trip information.

Before You Go

Ask what to bring, when to arrive, and what to expect during your skyline cruise.

Official social media

Follow NYC Skyline Cruises

Connect with the official NYC Skyline Cruises social channels for New York Harbor videos, skyline views, cruise updates, travel inspiration, and behind-the-scenes content.

Look for the username @nycskylinecruises.

Instagram@nycskylinecruisesFollow YouTube@nycskylinecruisesSubscribe FacebookNYC Skyline CruisesFollow TikTok@nycskylinecruisesFollow
For faster assistance

Include these details in your message

  • Name on the reservation so we can locate the booking.
  • Cruise date and departure time connected to your question.
  • Number of guests in your reservation or proposed group.
  • Confirmation or voucher details when available.
  • Best callback number when the matter is time-sensitive.
Before contacting support

Help us answer your question more quickly

When contacting NYC Skyline Cruises about an existing reservation, include enough information for our team to identify the correct cruise and booking. Avoid sending sensitive payment information by email.

Urgent or same-day? Call (786) 399-0145.
General question? Email reservations@nycskylinecruises.com.
Ready to see the skyline?

Reserve NYC Skyline Cruises online

For regular ticket purchases, check current availability and reserve your seats directly online.

Check Availability
Departure location

Find NYC Skyline Cruises at Pier 36

NYC Skyline Cruises depart from Pier 36 at 299 South Street in Lower Manhattan. Plan to arrive approximately 30 minutes before departure to locate the boarding area and check in.

NYC Skyline Cruises Pier 36, 299 South Street New York, NY 10002
Get Directions
Map showing NYC Skyline Cruises departure location at Pier 36 in Manhattan Open Pier 36 directions
Quick answers

NYC Skyline Cruises contact FAQs

Answers to common questions about contacting our team, reservations, and the Pier 36 departure location.

Call NYC Skyline Cruises at (786) 399-0145 or email reservations@nycskylinecruises.com. Calling is recommended for urgent or same-day questions.

The NYC Skyline Cruises reservations and customer service phone number is (786) 399-0145.

Email reservation and customer service questions to reservations@nycskylinecruises.com.

NYC Skyline Cruises depart from Pier 36 at 299 South Street, New York, NY 10002.

Plan to arrive approximately 30 minutes before departure so you have time to locate the boarding area, check in, and prepare to board.

Yes. Include the name on the reservation, cruise date, departure time, number of guests, and any available confirmation or voucher details.

Yes. Send your preferred date, estimated group size, type of event, and any special requests so the reservations team can review the available options.

Yes. Use the Check Availability button on this page to view available sightseeing cruise dates and reserve regular tickets online.

Continue planning

Explore NYC Skyline Cruises

Learn more about the route, landmarks, family experience, sunset views, and what to expect before booking.

Cruise Route GuideSee the landmarks along the route Brooklyn Bridge CruiseViews from New York Harbor Statue of Liberty CruisePlan your harbor sightseeing experience Sunset CruisesSee the skyline near golden hour Family-Friendly CruiseInformation for families and children Best NYC Sightseeing CruiseCompare what matters before booking
Questions answered. Skyline next.

Contact NYC Skyline Cruises or reserve your seats today

Call for assistance or check availability online for your preferred cruise date.

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